Don’t Settle: How to Choose the Best Garage Door Supplier for Your Home

garage door supplier

There’s nothing worse than being held captive by a misbehaving garage door! Either you’re inside trying to get out, or you’re outside trying to get in.

Know what’s even worse than the broken door or opener?

When you call for repair and the service person tells you that you’re at the bottom of the list. Now you’re not only stuck on one side of the door or the other but you’re stuck buying a new door.

Don’t feel like you’re alone. Over 71 million people in the United States have garage doors. At least one other person shares your pain.

So, where do you begin shopping for garage door service? 

Start here with a few tips to help you choose the best garage door supplier.

Start with Reputation

Most people start their garage door search by looking for the best price. If the company isn’t reputable, the price won’t matter.

Checking the reputation of a garage door supplier is easy, especially with the wide range of online tools you have at your fingertips. In a few clicks, you can find out all kinds of details about the company.

Look at when they established their business, including their online presence. Read what previous customers say, paying attention to both happy and dissatisfied customers’ reviews. 

Check with the Better Business Bureau (BBB). A poor rating from the BBB isn’t necessarily a deal breaker. How the company resolves issues is key when evaluating negative ratings.

Reputation, while important, is only one component of doing business with a garage door company.

Are They Experienced?

Their reputation tells you how they’ll treat you, their customer. Their years of experience tell you how they’ll treat your garage door.

If the company has several years of experience, they’ve likely worked with a wide range of garage door makes. They’ve probably worked with older garage doors and carry the parts for them too.

An experienced company knows about the best garage doors on the market. Their knowledge is indispensable, especially if you determine you’ll replace the door or opener rather than repair it.

Are They in a Hurry?

Isn’t everybody in a hurry today?

When you need service on your garage door, you want it repaired quickly but you also want the repair person to take time and discuss the diagnosis and repair options with you.

You also want someone who doesn’t just offer you a quick fix. They should take time and figure out what caused the problem in the first place. If you’re only putting a band-aid on the problem, you’ll call for another repair sooner than you’d like.

You’re not looking for a coffee date but the representative should discuss options and the long-term benefits of repairing or replacing parts that aren’t causing a problem today but will likely need replacement soon.

Do They Offer Emergency Service?

Garage doors never fail at a convenient time. When they break, they put a damper on your daily life. Sometimes broken garage doors can cause an emergency, especially if the door is stuck in the open position.

You’re looking for a company that you can call at any time of the day or night. That doesn’t mean you should expect a visit at 2:00 a.m.

What it does mean is that the company ensures your door gets looked at and repaired the same day you call.

Looking for the Best Garage Door Supplier?

When you have a garage door breakdown, you need a garage door supplier you can trust.

Once you check a company’s reputation, experience, and emergency policy, you’re ready to take the next step.

If you need service or are considering updating your garage door, contact us today for a free consultation.

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